Privacy Policy

Here’s how we protect and respect your data, in plain terms.

Last updated: November 2025

Our principles

How we think about your data.

The ground rules that shape every decision we make about the information you trust us with.

01

Data protection

Your data is encrypted at rest and in transit. We never sell it to third parties.

02

Transparency

We're clear about what data we collect, why we collect it, and how we use it.

03

Your control

You own your data and can export or delete it at any time through your account settings.

04

Minimal collection

We only collect the data that's necessary to provide and improve the service.

Information We Collect

Account Information

When you create an account, we collect basic information like your name, email address, and company details. This helps us provide personalized service and communicate with you about your account.

Usage Data

We collect information about how you use Opsette, including features used, time spent, and actions taken. This helps us improve our product and provide better customer support.

Business Data

The information you store in Opsette - tasks, time entries, client data, financial records - remains yours. We process this data solely to provide our services to you.

How We Use Your Information

  • Provide and maintain Opsette's services
  • Process payments and manage your subscription
  • Send important account and service updates
  • Provide customer support when you need help
  • Improve our product based on usage patterns
  • Detect and prevent fraud or security issues
  • Comply with legal obligations

Information Sharing

We do not sell your personal information to third parties. We only share your information in these limited circumstances:

Service Providers

We work with trusted service providers for hosting, payment processing, and analytics. These partners are contractually required to protect your data and use it only for providing services to us.

Legal Requirements

We may disclose information if required by law, court order, or to protect the rights and safety of our users and the public.

Business Transfers

If Opsette is acquired or merges with another company, your information may be transferred as part of that transaction. We'll notify you of any such change.

Data Security

We take data security seriously and put several protections in place:

  • Your data is encrypted in transit and at rest
  • Access is scoped to each account at the database level
  • Sensitive actions are written to an audit trail
  • Data is stored on managed cloud infrastructure with automated backups

Your Rights and Choices

You have several rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Update: Correct inaccurate information in your account
  • Delete: Request deletion of your account and data
  • Export: Download your data in a portable format
  • Restrict: Limit how we process your information
  • Object: Opt out of certain data processing activities

To exercise these rights, contact us at support@opsette.io or through your account settings.

Questions About Privacy?

If you have questions about this privacy policy or our data practices, we're here to help. Contact us at:

Email: support@opsette.io